Returns & Exchanges
At Rustics For Less, we want you to be completely satisfied with your handcrafted furniture and home decor. If your purchase doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.
Prepare the Item
Carefully repackage the furniture or decor in its original packaging, ensuring all hardware and protective materials are included to prevent damage during transit.
Ship It Back
Affix the provided shipping label to the box and drop it off at an authorized carrier location or schedule a freight pickup for larger furniture pieces.
Receive Your Refund
Once our warehouse inspects the returned item to confirm its original condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing